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A combination padlock resting on a keyboard
By Online Service GuidesPrivacy & Security

Passphrases Explained: Stronger Than Passwords, Easier to Remember

Why a passphrase of four or more random words beats a short complex password, how to make a good one and why each account needs its own.

A smartphone showing a lock icon on a desk
By Online Service GuidesPrivacy & Security

Multi-Factor Authentication: The Easiest Big Security Upgrade

What multi-factor authentication is, which accounts to protect first and why authenticator apps and security keys beat text message codes.

A person paying online with a phone and a laptop
By Online Service GuidesOnline Services

Free Trials and Subscriptions: How to Avoid Unwanted Charges

Keep subscriptions under control: check terms before a free trial, track renewals, cancel properly and know where to turn in Australia if things go wrong.

An illustration of files stored in the cloud
By Online Service GuidesOnline Services

Cloud Storage Explained: Syncing, Backing Up and Sharing Safely

What cloud storage does, the difference between syncing and backing up, how to share files safely and how to keep your cloud account secure.

The inside of a hard disk drive
By Online Service GuidesOnline Services

How to Back Up Your Photos and Files

Backups protect you from lost devices, failed drives and ransomware. What to back up, where to keep copies and how to check they work, with ACSC advice.

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Plain-English help with software, online accounts and staying secure, written for people in Australia.

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